Value Added Services

Maximize ROI, Reduce Risk, and Accelerate Time‑to‑Value Across Your IT Investments

Buying technology is only the first step. VAS ensures your solutions are planned, implemented, integrated, secured, optimized, and continuously improved—so your business gets measurable outcomes: lower TCO, higher uptime, stronger security, and faster innovation.

We provide end‑to‑end services that enhance every stage of your technology lifecycle—from strategy and architecture to operations and optimization.

Core Value Added Services
1) Advisory & Strategy
  • IT Strategy & Roadmaps – Align technology with business KPIs and budgets.
  • Architecture & Design – HLD/LLD for data center, cloud, networking, security, and apps.
  • Cost & TCO Analysis – Optimize licensing, cloud spend, and hardware refresh cycles.
  • Compliance & Governance – Map controls to ISO 27001/PCI/GDPR and local regulations.
2) Assessments & Health Checks
  • Security Posture Assessment – Gap analysis, risk scoring, remediation plan.
  • Infrastructure & Network Assessment – Performance, HA, capacity, and resilience.
  • Cloud Readiness & Migration Assessment – Landing zones, identity, connectivity, DR.
  • Application & Data Assessment – Integration fitness, data quality, and performance.
3) Implementation & Integration
  • Solution Deployment – Servers, storage, virtualization, HCI, networking, security.
  • Cloud & Hybrid Setup – Private/public/hypered cloud, DR patterns (Pilot Light, Warm Standby).
  • Systems Integration – ERP (Odoo), CRM, SSO/MFA, SIEM/SOAR, payment/shipping gateways.
  • Automation – IaC (Terraform/Ansible), CI/CD, templating, and GitOps.
4) Managed Services
  • Managed Infrastructure – 24/7 monitoring, patching, backups, performance optimization.
  • Managed Security (MDR/XDR) – SOC operations, threat hunting, incident response.
  • Managed Network & SD‑WAN – Policy changes, telemetry, SLA reporting.
  • Managed Cloud – Cost optimization, scaling, security baselines, governance.
5) Optimization & AIOps
  • Performance Tuning – QoS, caching, storage tiering, SSL inspection efficiency.
  • Cost Optimization – Cloud rightsizing, reserved instances, license rationalization.
  • Observability & AIOps – Anomaly detection, predictive capacity, auto‑remediation.
  • Lifecycle Management – Firmware/OS upgrades, EOL/EOS planning.
6) Training & Enablement
  • Admin & User Training – Hands‑on labs, SOPs, video modules.
  • Security Awareness – Phishing simulations, policy refreshers.
  • ITIL/DevOps Practices – Change, incident, problem, release management.
  • Executive Dashboards – KPIs, posture scorecards, and monthly business reviews.
7) Support & SLAs
  • Service Desk (Tier 1–3) – Multichannel support (portal, email, phone, WhatsApp).
  • Onsite & Remote – Scheduled visits, rapid remote intervention.
  • Vendor Coordination – RMA, escalations, TAC case management.
  • SLA Reports – Uptime, MTTR/MTTD, change success, incident analytics.
Specialized VAS by Domain
Infrastructure & Cloud
  • Data Center Refresh – Consolidation, virtualization, HCI rollout.
  • Private/Public/Hypered Cloud – Architecture, migration, DR to AWS/Azure.
  • Backup & DR – Veeam/Commvault strategies, immutable backups, runbooks.
  • AI‑Ready Infrastructure – GPU nodes, NVMe tiers, low‑latency fabrics, AI QoS.
Security
  • Zero Trust & SASE – ZTNA, micro-segmentation, identity-based access.
  • NGFW, WAF & DDoS – Design, deployment, policy hardening, managed updates.
  • Endpoint & Identity – EDR/XDR, MDR, MDM, DLP, MFA/SSO, PKI.
  • Compliance Audits – Policy alignment, evidence collection, SIEM dashboards.
Networking
  • Campus & Branch – Wi‑Fi 6/6E, NAC (802.1X), access/distribution/core design.
  • SD‑WAN – Application-aware routing, link bonding, centralized orchestration.
  • Cloud Networking – VPC/VNet, hub‑and‑spoke, direct interconnects.
Applications & ERP (Odoo)
  • Process Mapping & Fit‑Gap – From CRM/Sales to Accounting/Inventory/MRP.
  • Customization & Integrations – Finance localization, POS/eCommerce, logistics.
  • Data Migration & BI – Master data cleansing, Power BI/Tableau dashboards.
  • Change Management – Training, SOPs, adoption and performance tracking.
Packages (Ready to Offer)
Starter (SMB)
  • Scope: Assessment + Quick Wins + Basic Managed Support
  • Includes: Infrastructure/security health check, essential hardening, backup policy, helpdesk Tier 1, monthly report.
Growth (Mid‑Market)
  • Scope: Architecture + Implementation + Managed Services
  • Includes: Cloud landing zone, SD‑WAN, NGFW/WAF rollout, SIEM integration, MDR/XDR, quarterly optimization reviews.

Enterprise

  • Scope: Multi‑site Hybrid + AIOps + Compliance
  • Includes: HCI expansion, DR strategy (cloud), Zero Trust, automation (IaC/CI‑CD), SOC operations, ISO/PCI mapping, executive dashboards.
KPIs We Track
  • Availability & SLA: Uptime, incident MTTR/MTTD, change success rate.
  • Performance: Latency/jitter, throughput, app response times.
  • Security: Detections prevented, patch compliance, phishing risk scores.
  • Cost & Efficiency: Cloud savings, license utilization, resource rightsizing.
  • Adoption: Feature usage, trained users, ticket reduction trend.
Delivery Approach
  1. Discover & Prioritize – Business goals, risks, compliance, and budget.
  2. Design & Plan – Architecture, runbooks, success metrics, and timelines.
  3. Implement & Integrate – Secure deployments, test plans, documentation.
  4. Operate & Optimize – Managed services, reporting, continuous improvement.
  5. Review & Scale – Quarterly business reviews, roadmap updates, expansion.
Benefits
  • Accelerated Outcomes – Faster deployments and time‑to‑value.
  • Lower Risk – Governance, security, and documented processes.
  • Improved Performance – Tuned infrastructure and applications.
  • Predictable Opex – Managed services with transparent SLAs.
  • Future‑Ready – AI‑assisted operations, Zero Trust, and hybrid cloud.

Ready to Add Value Beyond the Product?

Turn your technology investments into measurable business outcomes with Value Added Services tailored to your goals.